Faqs

FAQs

Find answers to common questions about our products and services. Get quick help and insights on frequently asked queries.

FAQs

Find answers to common questions about our products and services. Get quick help and insights on frequently asked queries.

Welcome to BharatSey! These Terms & Conditions (“Terms”) govern your use of our
website www.bharatsey.com and the services provided by BharatSey! By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website.

Buyer

Orders & Shopping

Definitely! We’ll notify eligible sellers ahead of major events. You can opt-in and submit product deals accordingly.
Yes, you can track sales, views, returns, and revenue through the seller dashboard analytics section.
Deliver high-quality products on time, maintain stock accuracy, respond promptly to queries, and avoid cancellations.
Yes! You can access: Sponsored listings Seasonal campaigns Discount codes and bundle offers
Use the Seller Help Center or raise a ticket through the dashboard. You can also contact our support team via email or helpline.
Submit a request through the Seller Support Portal. Ensure all dues and active orders are cleared before closure.
Violations can lead to warnings, listing removal, or account suspension depending on severity.
No. Each store must have a separate seller account with unique email and documents
If canceled before shipping, no penalty is applied. If canceled after dispatch, return policies apply.
Return handling depends on the return reason. If it's a logistics issue, we handle it. For quality or seller error, you may bear the return cost.
You can either use: Marketplace Fulfillment (through our third party tie-up), or Self-ship, where you handle logistics.
Yes. Payment reports and tax invoices are available in your seller account under Payout Reports.
Commission rates vary by category. You can view the complete fee structure in your seller dashboard or onboarding kit.
Payments are settled to your registered bank account after order delivery and return window (usually 7–10 days post-delivery).
Yes, bulk upload is supported.
Yes. You must comply with our Prohibited Items Policy. Check the guidelines for restricted and banned items.
Use the Seller Dashboard to upload product details such as title, images, description, price, stock quantity, and category.
Registration is usually free. However, a commission fee may be charged per sale. Details are available in our seller terms.
Typically, you’ll need: Government-issued ID (e.g., PAN, Aadhaar) GST certificate (if applicable) Business registration proof
Click on Become a Seller or Sell on Bharatsey.com. Fill in the required details, upload necessary documents, and submit your application for verification.
Only one coupon or promo code can be applied per order unless stated otherwise. Absolutely! Here's a Seller FAQ tailored for a marketplace website, covering common queries across account setup, product listing, payments, shipping, and policy matters.
Enter your coupon code at checkout. If the code is valid, the discount will be applied automatically.
You can reach us via live chat, email at [Connect@bharatsey.com], or call us at +918981284459.
Click on Forgot Password on the login page and follow the instructions to reset via email or OTP.
Click on Sign Up and enter your details.
Refunds are processed within 5-7 business days after the returned item is received and verified.
Go to My Orders, select the item, and choose Return or Replace. Follow the prompts to submit your request.
Return policies differ by product/seller. You can check return eligibility on the product page or in My Orders.
Currently, we ship only within [country/region]. Stay tuned for future international delivery options.
Delivery times vary by product and location, but estimated delivery dates are shown on the product page and at checkout.
Delivery charges vary based on the seller, product, and your location. You’ll see exact charges at checkout.
If money was deducted but order wasn’t confirmed, it will be auto-refunded within 5-7 business days. Try placing the order again.
Yes, all transactions are encrypted and processed via secure, PCI-compliant payment gateways.
Simply browse products, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete payment.
Yes, you need to sign up or log in to place an order, so we can ensure secure checkout and accurate delivery.
Orders can be canceled or modified only before they are shipped. Go to My Orders to check cancellation eligibility.
You’ll receive tracking details via email/SMS once the item is shipped. You can also track it under the My Orders section.
We accept credit/debit cards, net banking, UPI, wallets, and Cash on Delivery (if available in your area).

Seller

Growth & Analytics

Definitely! We’ll notify eligible sellers ahead of major events. You can opt-in and submit product deals accordingly.
Yes, you can track sales, views, returns, and revenue through the seller dashboard analytics section.
Deliver high-quality products on time, maintain stock accuracy, respond promptly to queries, and avoid cancellations.
Yes! You can access: Sponsored listings Seasonal campaigns Discount codes and bundle offers
Use the Seller Help Center or raise a ticket through the dashboard. You can also contact our support team via email or helpline.
Submit a request through the Seller Support Portal. Ensure all dues and active orders are cleared before closure.
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Customer Support
4517 Washington Ave. Manchester, Kentucky 39495
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